Salary bands for IT operations roles across West Africa

Pay in IT operations is opaque enough that two people doing the same job in the same city routinely sit two bands apart, and neither of them knows.

Broadly, first-line support sits at the base, systems and network administration a step above, and network engineering, security operations and platform roles a clear step above that. The jump between the second and third bands is the largest in the career.

What moves people between bands is rarely tenure. It is scope: number of sites, criticality of the systems, and whether you are trusted to change production.