Blog
Careers in IT support and infrastructure.
Career paths
Moving from help desk to cloud: what actually changes
The jump is less about new tools than about who owns the outcome. Here is what the first six months really look like.
12 August 2026 · 7 min read
Skills
Which certifications are worth it in 2026, and which aren't
Certifications still open doors, but not the same doors as five years ago. A straight read of where the value sits now.
29 July 2026 · 9 min read
Hiring
What IT managers look for that never makes it into a job ad
Job ads list tools. Managers hire on judgment, escalation instinct and whether you write things down.
16 July 2026 · 6 min read
Industry
The infrastructure work nobody sees, and why that's a problem
A developer has a public commit history. An infrastructure engineer has a firewall between their best work and the rest of their career.
2 July 2026 · 5 min read
Pay
Salary bands for IT operations roles across West Africa
Ranges for support, systems administration, network engineering and platform roles, and what moves someone between bands.
18 June 2026 · 8 min read